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The documentation load is the reason the day runs late.

Notes, coding, prior authorisation and referrals take clinicians away from patients and out of the building at seven. We work on that load — inside your boundary, with a person approving anything that reaches a record.

Documentation · Coding · Authorisation · Records · Operations

01 — Where the time goes

Nothing reaches the record unapproved.
That constraint shapes everything we build here.

Clinical AI that writes directly into a record is a governance problem wearing a productivity costume. Every clinical output we build is a draft with its sources shown, and a clinician accepts, edits or rejects it.

Within that constraint there is a great deal of time to give back. Formatting, summarising across fragmented records, drafting the letter, preparing the coding suggestion, assembling the authorisation pack — none of it is clinical judgement, and all of it is currently done by clinicians.

PHI stays inside your boundary. Deployment is designed around that first: private endpoints, no training on your data, retention and access logging set to your policy and evidenced rather than asserted.

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02 — What you get back

A draft, its sources, and a clinician who decides.

Clinician reviewing a patient record on a workstation

SUMMARISED FROM THE RECORD — APPROVED BEFORE IT RETURNS TO IT.

03 — What the work covers

Where we work in healthcare.

Where this shows up

Hospital and specialty provider groups

Revenue cycle and coding operations

Payer utilisation and claims functions

Quality, safety and regulatory reporting

Clinical research and trial documentation

Typical stack

FHIRHL7EMRAzurePrivate endpointsRAG

Clinical documentation support

Note structuring and formatting, summarisation across fragmented sources, and letter and referral drafting — always as a draft, always with what it drew on visible.

Coding and revenue integrity

Coding suggestions evidenced against the documentation that supports them, documentation gaps flagged before submission, and claim integrity checks that explain themselves.

Authorisation and correspondence

Prior authorisation packs assembled from the record against payer criteria, and the correspondence that surrounds them drafted rather than dictated.

Operational and quality analytics

Capacity, flow and quality reporting built on the operational data you already generate, with the definitions agreed rather than inherited.

04 — What ships with it

What a healthcare engagement leaves behind.

A demonstration is not a deliverable. These are the artefacts an engagement leaves with your team — owned by you, runnable without us, and auditable by whoever has to sign for them.

01

The data boundary

Where PHI sits, what reaches a model, who can see a log — designed first and evidenced, because everything else depends on it.

02

Draft-and-approve workflows

Clinical outputs that arrive as drafts with sources shown, and an approval step that is recorded.

03

Record summarisation

A patient story assembled across fragmented sources, with every statement linked to the note it came from.

04

Coding support

Suggestions with the supporting documentation attached, and the gaps flagged while they can still be filled.

05

Assembled authorisation packs

Built from the record against the criteria, so the submission is complete the first time.

06

Operational reporting

Capacity and quality measures defined once and generated, rather than assembled differently by each department.

05 — Agentic AI, in this sector

Agentic AI in healthcare.

Where agents start

  • Clinical note formatting
  • Coding support assistant
  • Prior-authorisation drafting
  • Referral letter generation
  • Policy and protocol search
  • Appointment follow-up agent

Where they go next

  • Care pathway coordination
  • Multi-source patient summarisation
  • Claims integrity agents
  • Trial document intelligence
  • Operational capacity planning
  • Quality reporting automation

Compliance — PHI stays inside your boundary; every clinical output is approved by a person before it lands in the record.

06 — In your words

What clients say before they call us.

Clinicians finish the notes at home.

Documentation support

The patient history is in four systems and one of them is a fax.

Record summarisation

Denials come back for documentation we already had.

Coding and claim integrity

07 — The rest of the map

Eleven more sectors we work in.

A problem is rarely unique to its industry. Most of what we build here has been built next door as well, which is usually why it arrives faster the second time.

See all industries

Have a problem worth solving?

Start with one specialty.

One specialty, one document type, inside your own environment — with the approval step in place from the first day.